Pure360 Support Pure360 Support

Campaigns(11)

  • Send campaigns in another language
  • What is the text/code that appears in the footer of my message?
  • Website analytics tracking

Deliverability(8)

  • Warming your dedicated IP
  • Results of your data check
  • Improving your email marketing results

Drag & Drop Editor(11)

  • Why should I use the Upload Library?
  • Making an email link start a phone call
  • Adding social media icons to your message

Integrations(3)

  • API Hub
  • Integrate PureCampaign with Zapier
  • Integrate your account with FastStats

Journeys and Automations(3)

  • Create Sign-up Automations
  • Date Based Automations
  • Journeys

Lists & Data(10)

  • Marketing Consent
  • What is a preference centre and why should I have one?
  • Signup Forms

Messages(23)

  • Personalisation and Custom Fields
  • Send a Test Email
  • Send campaigns in another language

Personalisation(11)

  • How do I send a trigger to customers who have viewed/carted a particular category?
  • How do I prevent abandonment emails sending if someone has purchased recently?
  • Why didn’t a customer receive my email?

PurePromotions(6)

  • Creating a daily report in PurePromotions
  • Loading the PurePromotions addon
  • Synchronise new PurePromotions subscribers to PureCampaign

Reports(10)

  • Geolocation reporting
  • One to One Reports
  • Advanced Reports search & save

SMS(3)

  • SMS Messages
  • Scheduling SMS Campaigns
  • SMS Reports

Your Account(6)

  • Supported Browsers
  • System Updates and Release Notes
  • Accessing account details in the platform
Get in touch with us via phone on 0844 5877 360 or email accountmanagers@pure360.com
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