Lists & Data

FAQ: Lists

How do I find an individual user? Go to lists and search individual contacts, enter the email address and click ‘search’. Click edit next to the result, and you’ll be taken to a screen with a drop-down to choose between the lists the contact is signed up for. Choose the relevant list  and you will be given the […]

Re-Subscribing a recipient

Questions this guide will answer: How can I resubscribe a user? What type of content are you after? Description How to Implement Further Reading A subscriber can re-subscribe themselves in 2 simple ways: 1. Via a Signup form 2. Through a previous email the recipient has received Re-subscribing someone should only be done if the […]

Suppression Files

Questions this guide will answer: How can I opt out recipients? What happens when I upload an opt out list? What type of content are you after? Description How to Implement Further Reading Sometimes you may need to upload a list of records which you want to suppress from ever being sent to from your […]

Uploading a Contact List

Questions this guide will answer: How Do I upload a contact list? How often should I clean my list? What type of content are you after? How to Implement Further Reading First go to the lists page and then click on import contacts. You will now be presented with the list upload page.  You will need to enter a […]

Segment your Data

Segments allow you to divide your contact lists into segments and target these addresses separately. To create a segment follow the step by step guide below. Create a Segment – Step by Step In the lists section find the list you would like to filter. In the lists options click on the Segment button to create a new segment. Give the new […]

Signup Forms

Sign-up forms are the best & safest way to build your list with consenting contacts. PureCampagin provides you with the html code for a secure and GDPR compliant sign-up form to add to your website. Each form includes reCaptcha and double optin. Generating a signup form Every list in your account will have a “signup […]

Hosting a signup form on your Facebook page

Adding a signup form to your Facebook page is easy- you can use our standard html signup form that links to your list within Pure360, and simply host this within a simple iframe tab. There are lots of these available, this is one that a lot of our customers have been using recently, and it […]

What is a preference centre and why should I have one?

A preference centre is a form that allows your recipients to control the emails you send them. You could offer them the choice between different categories of content, or to change the frequency they receive emails from you. They could also be used just to check you have the most up to date information in […]

Marketing Consent

As the holder of the data you are the ‘data controller’. When you send your contacts messages via mediums like email and SMS you are ‘processing’ that data for that purpose. In order to upload new contacts into PureCampaign you are asked to confirm that you can prove lawful basis to process that data you […]