Questions this guide will answer:
- How can I resubscribe a user?
1. Via a Signup form
2. Through a previous email the recipient has received
Re-subscribing someone should only be done if the recipient has been in touch wanting to re-subscribe to your newsletter.
Download the sign up form for the list you want to subscribe the user to (link to guide on how to download it)
For the next step, you will need to use a text editor tool that will enable you to save a file in HTML. For example, you could use Notepad++
Copy and paste the Signup Form code into the chosen text editor
Remove the reCaptcha code in the form (if reCaptcha is turned off in your account)
Add the ‘double optin = off’ code:
<input name="doubleOptin" type="hidden" value="false"/>
Then save the file as an HTML file.
Once saved, send the HTML file to the recipient so they can add their details into the list. The file looks like this when opened:

This will resubscribe them.
2. Through a previous email the recipient has received
The recipient will have unsubscribed from one email. To re-subscribe via the email, they need to go to click on the unsubscribe link and then they will see this:

By selecting and submitting ‘Please email me until I tell you otherwise’, their status will have changed to ‘OPTED IN’ within the platform.