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Welcome to the Pure360 Help Centre!

Sending Messages

Campaigns

  • How do I turn on Contact Frequency Limiter?
  • Why can't I schedule a campaign?
  • Why can't I see my list when I schedule a campaign?
  • Why do campaigns not always go out at their scheduled time?
  • How can I pause/stop a campaign mid-send
  • How do I change my sender name?
show all 20 articles

Messages - General

  • Tips For Troubleshooting Emails In Outlook
  • Integration Click and Open event tracking
  • Starred Messages
  • Why do I need my company registration details in my emails?
  • Using your image library to host your images
  • Subject Line & Selecting
show all 17 articles

Lists - General

  • Adding custom fields to a list
  • Add A Single Record To A Contact List
  • FAQ: Lists
  • Uploading A Contact List
  • Marketing Consent
  • Clean Your Contact List
show all 8 articles

Signup and Optout

  • Can I personalise my unsubscribe link?
  • Do unsubscribe links work across the account?
  • Suppression Files & Opting Recipients Out
  • Signup Forms
  • Why isn't my unsubscribe link working?
  • What opt-in permissions are there?

Segmentation

  • What is a segment?
  • Why is my segment showing no results?
  • Are segments the same as filters?
  • How do I import segments from elsewhere
  • How are segments linked to their parent list?
  • Why can't I create a segment based on the date I've chosen?
show all 9 articles

SMS

  • SMS Messages

RSS

  • Can I remove RSS Styling?
  • Does RSS need to be in a certain format to work with Pure?
  • When is RSS pulled into the message - how current is it?
  • What is the difference between RSS and Auto Message Import?
  • What is RSS?
  • RSS Feeds
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